Alcatel-Lucent PIMphony Team adds to the functionality of PIMphony by facilitates the management of workgroups by ensuring their phone status is available at. Alcatel Lucent PIMphony Pro is a high-level, full featured softphone solution designed for team communicators such as operators and assistants who manage .

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We are here to support you. Overview ALE, operating under the Alcatel-Lucent Enterprise brand, today introduced a new generation pimphon small-medium business SMB solutions providing access to advanced cloud services. An easy-to-use business telephony application that brings all the features of a desk phone to your mobile device and desktop.

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Modern UI users, incorporates all PIMphony Alcwtel features dial-by-name, telephony presence, unified instant messaging, automatic screen pop-ups for calls and instant messages, routing rules, view per contact, visual voice mail, favorites.

Telephony functionality, with added features like click-to-call, transfer, conference and call logs. Monitor, record and evaluate all employee-customer interactions with pimphkny recording, screen capture and real-time listening tools. So start saving and explore our worldwide education and certification programs.

All Basic features plus unified messaging, ideal for employees who need advanced computer integration and call recording features. A powerful emergency comms solution to optimize coordination and ensure safety.

PIMphony Touch

All Team features plus ability for a single operator to manage call routing, phone books and users across multiple sites. A Personal Communication Manager that links desktop computers and telephones to provide a user-friendly telephone assistant that manages daily phone tasks.


The callback is automatically added to user Outlook Calendar to remind you. My IC Web is a full web application using the latest technologies and providing a set of IP-based unified communication services.

A,catel ENS handle emergency response, so you can focus on critical decision-making. Users can access voice messages and call logs in one place thanks to unified messaging.

Use advanced telephony features like click-to-call, transfer, conference and call logs Improve collaboration using workgroups, supervision and tracking Try before aalcatel buy: Our team will review it and, if necessary, take action. Pjmphony enables users to optimize communications by providing consolidated presence information and by presenting a variety of communication services such as voice, email, Pounce, Short Message Service SMS and Instant Messaging IMalcafel through existing social media on a unique single interface.

All ratings All ratings 5 stars 4 stars 3 stars 2 stars 1 star. Call Center Office greets callers with a professional welcome and then routes calls to the agent with the most relevant skills in order to increase customer satisfaction and improve efficiency.

Elegant phone design including large 7-inch color touch screen display Intuitive user interface Built-in 5 megapixel camera with autofocus HDMI 1.

A Personal Communication Manager that links desktop computers and telephones to provide a user-friendly telephone assistant that manages daily phone tasks. Automatic call routing allows caller identification, direct dialing identification, automated attendant Automatic Call Distribution allows calls to be automatically routed based on rotating priority, fixed priority, or longest idle time Waiting queue management with up to eight groups and 32 active agents, with six customized messages per group and the ability to handle priority VIP calls using Visual Queue Control Automatic agent connection upon time-out Agent Assistant: Oimphony Solutions and Emerging Business.


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Stay informed about special deals, the latest products, events, and more from Microsoft Store. Outlook alerts the user when the time to call back arrives. Many SMBs are looking to unify their communications technologies in an effort to increase productivity alcwtel reduce costs. Choose our support services for anytime technical assistance and an evolution pathway to keep your system running at optimal efficiency and performance.

PIMphony | Alcatel-Lucent Enterprise

OmniTouch Interactive Voice Response Deliver a superior customer service experience with a powerful IVR system that exceeds customer expectations.

Enhance your communications solution without disrupting pimphojy operations. Report this app to Microsoft Potential violation Offensive content Child exploitation Malware or virus Privacy concerns Misleading app Poor performance. Incoming and outgoing call management, call hold, multi-line management up to 8 linesdirect call keys, dial-by-name, call board, redial, hang up, hold, transfer, conference, visual voicemail, DTMF, record online Runs on OXO Connect Up to 50 programmable function keys Supports seamless integration with Microsoft Outlook, GoldMine, ACT!

All Flash Unified Storage. Communications Integration Services Enhance your communications solution without disrupting your operations. Designed as a high-end business terminal, the comes with several enhancements such as a large color screen for readability, HD Audio Ready technology for clear conversation, Bluetooth and USB connectivity.